Cases
Pandemic Response Planning
Assisted ICS Consultants with a Fortune 500 client on continuity and pandemic response planning. This included revising and modernizing organizational policies for infectious disease response, aligning client processes with ICS/NIMS standards, and strengthening overall organizational readiness for future public health events.
COVID-19 Vaccination POD Support
While serving full-time with AZ DFFM, I supported AZ DEMA’s statewide vaccination PODs. My role included providing safety planning, oversight, and coaching to IMT members on ICS processes. I helped develop SOGs and planning practices for these operations, ensuring successful POD operations with zero lost-time incidents.
Incident Command Systems Training
As a contracted instructor for AZ DEMA, we delivered ICS courses to local government and NGO partners. Through engaging, scenario-driven training, we strengthened planning and operational capabilities across multiple jurisdictions, improving readiness at both the local and organizational levels.
NWCG Strategic Risk Assessment Tool
I collaborated with the National Advanced Fire and Resource Institute (NAFRI) to develop a chart-based tool designed to facilitate group discussions of organizational and strategic risk. This tool was adopted by S-520 Advanced Incident Management Teams nationwide as a formal training tool.
SWIMT #3 Incident Action Plan Tool
In partnership with Southwest IMT #3 members, we created a Microsoft-based planning tool suite that enabled real-time collaboration through Microsoft 365. This tool increased planning accuracy, reduced labor, and allowed personnel nationwide to work simultaneously on incident action plans.
AZ DFFM Resource Tracking and Planning Tool
Working alongside AZ DFFM personnel, I co-developed a Google Workspace tool adapted from the SWIMT #3 IAP tool. This system provided rapid digital creation of incident planning documents, resource tracking, and cost management, improving collaboration and data sharing across teams.
Glendale Union High School District Wildfire Program
Co-developed a career and technical education program in wildland firefighting for Glendale Union High School District. The program included age-appropriate course pacing, guidance on equipment procurement, and training delivery for Title I and DACA students. It achieved the highest job placement rates of all GUHSD’s CTE programs.
Arizona Wildfire and Incident Management Academy
Volunteered in multiple Planning Section leadership roles, including serving as Planning Section Chief, and directed the Annual Charity Banquet. These roles supported both the operational success of the academy and its community fundraising efforts.
Functional Exercise Development
Assisted ICS Consultants with developing Master Scenario Events Lists (MSELs) for multiple functional IMT exercises. As Sim Cell lead, facilitated exercises that provided high-quality, real-world simulations and helped identify process and procedure gaps for county-level Type 3 Incident Management Teams.
Hurricane Helene Response
During Hurricane Helene response operations, supported Rescue Training Associates by training personnel in the use of a digital check-in tool. This improved resource and cost tracking accuracy for IMT operations, increasing efficiency and accountability.
Digital Check-in Process
In response to COVID-19, collaborated with the National Interagency Fire Center to develop a digital incident check-in and resource tracking process. This approach reduced disease exposure risk, automated cost tracking, and improved accuracy of personnel information.
RFID/QR Code Ad-hoc Check-in Tool
Designed a rapid-deployment personnel tracking system for Rescue Training Associates using RFID and QR code technology. The system has been deployed as a contingency check-in solution during disaster incidents, enhancing accountability and safety.
Position Specific ICS Training
Delivered position-specific ICS training to Rescue Training Associates clients, focusing on developing skills and confidence in critical positions. This training improved participant readiness and enhanced team effectiveness during incident operations.
Custom ICS Training
Working with ICS Consultants, helped deliver customized ICS courses. As a second instructor, I provided real-world context, commentary, and facilitated tailored discussions, giving clients practical insight into ICS theory and application.
Government RFP Solicitation Response
Supported a national disaster logistics provider by writing state RFP responses. My work integrated the company’s vision and mission with ICS terminology, identified gaps in capabilities, and provided actionable recommendations. The client successfully secured contracts with multiple state agencies.
Five 9’s Mobile Network Design
Consulted on high-reliability mobile networking systems for an emergency management contractor. These systems were designed and configured to achieve up to 99.999% reliability, supporting USFS, NPS, BLM, DoW, and state missions requiring dependable communications.
Logistics Infrastructure Analysis
Provided consulting to an emergency management contractor on logistics operations. This included developing SOPs/SOGs, policy documents, and an IMS database, while training staff and streamlining processes. The improvements reduced waste, duplication, and turnaround time, resulting in significant cost savings.
Office Equipment RFP Management
For a national disaster logistics provider, I managed the RFP process for the purchase of more than $250k in mobile office equipment. This included proposal writing, vendor evaluation, and acquisition oversight, ensuring efficient and compliant procurement.
New Employee Recruitment
Developed new employee positions, pay/benefit analyses, and KSAs for Disaster Support Corporation. Created job postings, recruitment materials, interview processes, and onboarding training. The client successfully hired several qualified employees through this process.
Google Workspace Automated PO Tool
Constructed a purchase order system within Google Workspace for a government agency. This tool automated notifications, approvals, and integrated with cost-tracking systems, significantly reducing overhead costs and manager workload.
Arizona State USAR RRT Full-Scale Exercise
As Planning Section Chief, I assisted with the development of a HSEEP-compliant full-scale exercise for AZ DEMA’s Urban Search and Rescue Rapid Response Team. The exercise successfully refreshed RRT processes and validated statewide readiness.
Central Arizona Wildland Response Team (CAWRT) Wildland Drill
Served as Planning Section Chief for the annual two-day CAWRT wildland exercise. Coordinated hundreds of resources, aviation support, meals, camping, and live fire training, supporting the preparedness of mutual-aid partners.
Arizona Statewide Situational Awareness Mapping System
Led AZ DFFM’s development of a statewide situational awareness mapping system. The system integrated multiple map layers, orthographic imagery, structure and wildfire preplans, and hazard data. It brought together 23 agencies and 12 states and has been recognized as a national model for incident GIS integration.
Super Bowl XLIX Planning
For the City of Glendale, served as Deputy Planning Section Chief during Super Bowl XLIX operations. Assisted with the final 30-day build-out, gameday coordination, and recovery operations, applying incident management best practices to a large-scale national event.
City of Avondale NASCAR Events
Over several years, provided strategic planning and coaching support to the City of Avondale. This helped build a cadre of trained incident managers to oversee recurring NASCAR events, strengthening the city’s long-term event management capacity.
Waste Management Phoenix Open
Coached and trained incident managers during City of Scottsdale’s Waste Management Phoenix Open. This role included planning and operational support to enhance local capabilities in managing one of the region’s largest recurring special events.
Ironman Triathlon – Tempe
Supported the City of Tempe with incident management planning and coaching for Ironman event operations. By guiding staff through planning and execution, I strengthened team readiness and improved operational performance for large-scale sporting events.
Clerical Support Unit Program
For a private disaster contractor, designed and implemented a Clerical Support Unit program. This included creating a multi-unit mobile printshop fleet capable of handling high-volume incident demands. Provided program analysis, recommendations, and operational support to bring the system online.