Privacy Policy

Welcome to Command Concepts. Your privacy matters to us. This Privacy Policy describes how we collect, use, disclose, and protect information from visitors and clients of our website (https://command-concepts.com) and through our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, job title, organization, and any information you voluntarily provide through contact forms, meeting scheduling, or project onboarding.

  • Usage & Technical Data: IP address, browser type, operating system, access times, referrer URL, pages visited, and other usage data collected automatically via cookies or analytics tools.

  • Communications: Any messages, emails, or other correspondence you send us, and any responses we provide.

  • Third-Party Sources: When you connect via LinkedIn or use third-party tools (e.g. booking tools), we may receive information from those services consistent with their policies and your permissions.

2. How We Use Your Information

We use collected data for purposes including:

  • Responding to inquiries, providing consulting, training, IT support, or coaching services.

  • Scheduling meetings or consultations.

  • Improving and analyzing our website and service offerings.

  • Communications, including marketing (if you opt in), service updates, and administrative notices.

  • Complying with legal obligations, enforcing terms, or protecting rights (ours or yours).

3. Cookies & Tracking Technologies

We may use cookies, web beacons, log files, and similar tracking technologies to collect and analyze technical and usage data. These help us:

  • Remember your preferences and settings

  • Analyze traffic and site performance

  • Personalize content and user experience

  • Detect and prevent fraud or abuse

You may disable or refuse cookies via your browser settings. Note: doing so may limit certain website functions.

4. How We Share & Disclose Your Information

We may share or disclose information in the following circumstances:

  • Service Providers & Partners: We may engage third-party vendors (e.g. hosting, analytics, scheduling tools) who assist with operations. They’ll access data only as needed to perform their functions and under confidentiality obligations.

  • Legal & Safety Requirements: To comply with legal obligations, respond to lawful requests, protect rights, or respond to emergencies.

  • Business Transfers: If Command Concepts is acquired, merges, or transfers assets, your data may be among the transferred assets.

  • Aggregated / Anonymized Data: We may share anonymized or aggregated data that does not identify individuals.

5. Data Security & Retention

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

  • We retain personal information only as long as necessary to fulfill the purposes listed above, or as required by law.

  • When no longer needed, your data is securely deleted or anonymized.

6. Your Rights & Choices

Subject to applicable law, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal data (unless we’re required to retain it for legal or business purposes).

  • Opt-Out: Withdraw consent or opt out of marketing communications.

  • Object or Restrict: In some cases, object to or restrict certain processing.

  • Data Portability: Request your data in a usable format to transfer to another service.

To exercise these rights, please contact us using the details below. We may require verification before processing requests.

7. Children’s Privacy

Our services are not directed to children under 13 (or higher minimum age under applicable law). We do not knowingly collect personal information from children. If you believe we have collected such data, contact us to request removal.

8. External Links & Third-Party Tools

Our site may contain links to other websites or may integrate third-party tools (e.g. LinkedIn, Outlook booking). We are not responsible for their privacy practices. Please check their policies before using those services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will post the revised policy here with an updated “Last Updated” date. Your continued use of our site after such updates signifies acceptance of the new terms.

10. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our handling of your data, please contact:

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